Angga’s Hidden Bali
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Angga’s Hidden Bali LLC (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you:
- visit anggashiddenbali.com, and/or
- contact us or book our services.
By using our website or services, you agree to this Policy.
1. Who We Are
Angga’s Hidden Bali LLC
Angga’s Hidden Bali LLC
Registered in: California Secretary of State
Registered office: 1553 1/2 3rd Ave., Los Angeles, CA 90019, USA
Trading name / brand: Angga’s Hidden Bali
Service area: Bali, Indonesia
We operate private tours, transfers and related travel services in Bali, Indonesia.
2. Information We Collect
We collect the information you choose to give us, for example:
- Name and surname
- Email address and phone / WhatsApp number
- Country or city, accommodation area in Bali
- Booking details (tour, dates, number of people, preferences)
- Messages you send us via forms, email, WhatsApp or social media
When you visit our website we may also collect, in an anonymised way:
- IP address and general location
- Device and browser type
- Pages visited and time spent on the site
This is usually done through cookies or similar tools (see our Cookie Policy).
If you book through Viator, Klook or other partners, they may share some booking details with us (for example your name, contact details and tour date) so we can operate the tour. We do not receive your full payment card details from these platforms.
3. How We Use Your Information
We use your information to:
- answer enquiries and provide customer support;
- create and manage bookings and tours;
- send important updates about your tour (pick-up times, changes, reminders);
- improve our services and website;
- send occasional news or offers, if you have agreed to this or if it’s otherwise allowed by law;
- meet legal, tax and accounting obligations.
We only process your data where we have a valid reason, such as:
performance of a contract (running your tour), our legitimate interests (running and improving our business), your consent, or legal obligations.
4. Sharing Your Information
We may share your information with:
- our team members, guides and drivers (only what they need to operate your tour);
- trusted third parties who help us run our business (hosting, email, analytics, payment or booking systems);
- booking platforms such as Viator or Klook, as required under our agreement with them;
- authorities or regulators, where required by law or to protect our rights.
We do not sell your personal data.
Some of these recipients may be located outside your country (for example in Indonesia or the United States). We only share what is necessary and take reasonable steps to protect your data.
5. How Long We Keep Your Data
We keep your personal data only for as long as needed to:
- provide our services;
- comply with legal and tax obligations;
- resolve disputes and enforce our agreements.
When it is no longer needed, we delete it or anonymise it.
6. Your Rights
Depending on your local laws, you may have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to delete your data in certain situations;
- object to or restrict certain types of processing;
- withdraw consent where we rely on consent (for example marketing emails).
To exercise these rights, contact us at anggashiddenbali@gmail.com. We may need to verify your identity before we respond.
You can also unsubscribe from any marketing emails by using the link in the message or by contacting us directly.
7. Cookies & Tracking
Our website may use cookies and similar technologies to make the site work properly, remember your preferences and understand how visitors use the site.
For more information, please see our Cookie Policy.
You can control cookies through your browser settings, but this may affect how the site functions.
8. Security
We use reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security of information sent over the internet.
9. Third-Party Websites
Our website and messages may contain links to third-party websites (for example Viator, Klook, social media). We are not responsible for their privacy practices or content. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on anggashiddenbali.com and will show the “Last updated” date at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: anggashiddenbali@gmail.com
You can now drop this into a “Privacy Policy” page, add it to the footer link, and you’re good. If you want an equally short Cookie Policy, I can compress that next too.
